"Ms. Wagner has been West Virginia's Compact Administer since the beginning and knows the Compact inside and out. When I took the job of Commissioner, I had little to no time to even learn about the Compact and relied 100% on Ms. Wagner to handle everything, which she did without complaint while keeping me apprised of anything I might need to know about. She patiently deals with Probation Officers who who do not make learning the ICJ rules their priority and works even when not in the office to ensure all rules are met.